We are based in Brisbane QLD and Sydney NSW but we are purely online. All of our products get shipped from Brisbane.
No. We are purely located online. We don't offer click and collect. We do a flat rate Aust wide standard shipping rate of $11.99 for all orders under $99.00. For orders over $99.00, its free standard shipping. We currently ship via Aus post.Â
Unfortunately at this stage we do not offer personalised engraving on our products.Â
 We will NEVER ask you to click on any link on our social media posts to collect a prize. We will be in contact with the winners from our competition’s ourselves either through email or we will open up our Facebook messenger and reach out. If at any time you are not sure it is us please email us. But I can not stress enough please do NOT click on any links. And also the same goes with emails. If you get any that you are not sure of please contact us right away on our contact us page here.Â
We do report these fake account's and we do let people know these accounts are not us but sometimes they do look so convincing. So please be careful online.
Unfortunately we had no choice to disable this due to being inundated with scammer’s filling up our inbox. So we had to for our own sanity disable it on facebook. Please click contact usÂ
When vacuum insulated bottles and cups are exposed to the high temperatures and harsh detergents used in dishwashers, several negative effects can occur:
Compromised Insulation: The extreme heat and pressure inside dishwashers can damage the vacuum seal that keeps the insulation effective. This can lead to a loss in temperature retention properties, meaning your drinks may not stay as hot or cold for as long as they should.
Discolouration: The exterior materials of vacuum insulated bottles and cups may not be designed to withstand the heat and chemicals used in dishwashers. This can result in discolouration, fading, or even damage to the outer appearance of the item.
Potential Leaks: Dishwasher cycles can put stress on the seams and seals of the bottle or cup, potentially causing leaks or weakening the structure over time.
Overall, hand washing is the recommended method for cleaning vacuum insulated items to ensure their longevity and performance. It allows for gentle cleaning without subjecting the item to the harsh conditions of a dishwasher.